Maintenance
Maintenance that follows the coach.
From a driver's defect to a finished job: maintenance records, parts, work orders and a technician app, on every coach's history.
MAINTENANCEDefect to done
From the driver's phone to a finished job.
A driver reports a defect, the office gets a maintenance record, and a technician fixes it from their app. Every step is on the coach's record.
- 1 · Driver reports
The driver flags a defect in the inspection, with a note and photos.
- 2 · Record created
A maintenance record opens on the coach and dispatch is alerted.
- 3 · Technician assigned
The job lands in the technician's app.
- 4 · Office tracks
Tasks, parts and a timeline update as the work moves.
- 5 · Job completed
The technician logs parts and closes the job from the phone.
Questions
What happens when a driver reports a defect?
Defects need a description. One that affects operation alerts dispatch at once, and the coach goes to maintenance.
What is on a maintenance record?
Tasks, parts with pending or received status, documents and a timeline. You can download a PDF of the job.
Do technicians need the web app?
No. Technicians see their jobs, log parts and read a coach's maintenance history in their app.
Can I raise a work order?
Yes. Create a work order from a coach or a customer request, and create a linked trip when the work needs one.
Can I see a coach's past repairs?
Yes. Each coach's profile has a maintenance tab.
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